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$analytics.setSessionLabel

The method sets labels to dialogs.

Syntax​

The method accepts a string which determines a label name.

$analytics.setSessionLabel("Label")

The label set to a particular dialog will be displayed in the Analytics > Dialogs section and in the dialogs report.

Usage details​

  1. Before adding a label, you need to create it in the interface. To do this, click in the right upper corner of the screen and navigate to Label catalog > Session labels.
caution
If you pass a label which you did not add to the interface earlier, then this label will not be added.
  1. If the label is disabled in the interface, it will still be added to the report.
  2. If there are several labels with the same name, then all such labels will be added.

How to use​

Labels can be used to highlight meaningful steps in a client’s pathway through the script.

In the example script below, the bot asks if the client wants to continue proceeding with an order.

state: ProceedOrder
    a: We noticed that you haven’t finished your order. Would you like to continue?

    state: No
        q: No
        script:
            $analytics.setSessionLabel("Refuse to finish order")
            # ...