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getDestinations


Get available agent groups to route events to.

Request

GET {apiUrl}/getDestinations

Answer

{
   "destinations":[
      {
         "destinationId":"1",
         "name":"Agent group 1",
         "hasOnline":true
      },
      {
         "destinationId":"2",
         "name":"Agent group 2",
         "hasOnline":false
      }
   ]
}

Response format:

Parameter Type Description
destinationId string Agent group ID.
name string Agent group name.
hasOnline boolean Agent group availability for event routing.