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Built-in action tags


JAICP has a number of built-in action tags, which are already implemented for you. They execute complex and frequently repeated bot actions or script fragments, such as an HTTP request or a transfer to an agent.

Tag Description
Confirmation Makes the bot ask the user to confirm some action.
Email Sends a message to the specified email address.
EndSession Ends the current user session and clears all session data.
GoogleSheets Integrates the script with Google Sheets. This allows the bot to read data from spreadsheets or write data into them.
HttpRequest Sends an HTTP request. This allows the bot to receive data from an external resource and save it into variables.
InputFile Makes the bot ask the user to upload a file and save a link to it into a variable.
InputNumber Makes the bot ask the user to enter a number within the specified range and save it into a variable.
InputPhoneNumber Makes the bot ask the user to enter a phone number and save it into a variable. Only Russian phone numbers are supported.
InputText Makes the bot request arbitrary text from the user and save it into a variable.
Sms Sends an SMS message to the specified phone number. Only Russian phone numbers are supported.
TelegramPayment Sends a Telegram payment form.
TransferCallToOperator Switches the call to an agent (for phone channel bots).
TransferToOperator Switches the dialog to an agent in a customer engagement platform (for text bots).