$dialer.getTransferStatus
This method returns the status of transferring the call to an agent.
Syntax
The method is called without arguments:
$dialer.getTransferStatus(); // => {status: "SUCCESS", hangup: false, number: "79123456789"}The method returns an object with the following properties:
| Property | Type | Description |
|---|---|---|
status |
String | Agent transfer status. Possible values: SUCCESS, FAIL, TIMEOUT. |
hangup |
Boolean | Call termination status: • true — the customer ended the conversation. • false — the customer is still on the line and was redirected to the bot (if continueCall: true was specified when the transfer took place). |
number |
String | The phone number the call was transferred to. |