file

To send files in a chat, use the file reply type.

Properties

Property	Type	Required	Description
`fileUrl`	String	Yes	File URL.
`fileName`	String	No	File name.
`mimeType`	String	No	File media type.

Syntax

{
  "type": "file",
  "fileUrl": "https://example.com/file.xlsx",
  "fileName": "file.xlsx",
  "mimeType": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
}

Channel restrictions

file is only supported in the following channels:

Chat API
Chat widget
edna.chatCenter
edna WhatsApp
Webim (External Bot API 2.0)

How to use

state: SendManual
    a: To configure the service, follow the steps described in the instruction below.
    script:
        $response.replies = $response.replies || [];
        $response.replies.push({
            "type": "file",
            "fileUrl": "https://example.com/manual.pdf",
            "fileName": "manual.pdf",
            "mimeType": "application/pdf"
        });