fileTooBigEvent

fileTooBigEvent is generated when a client sends a file exceeding 50 MB in size.

fileTooBigEvent is supported by all inbound channels, except JivoChat, Zendesk, Zendesk Chat, and the chat widget.

How to use

Files exceeding 50 MB are not saved. You need to handle this event to have your conversation follow the script branch further:

state: fileTooBigEvent || noContext=true
    event: fileTooBigEvent
    script:
        $reactions.answer("The file size may not exceed 50 MB");