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Common events event Description  account blocking ᅠᅠᅠᅠᅠᅠ the soft limit of…","html":"<h1>Types of event</h1>\n<hr>\n<p class='warn'><a href=/1.10.3/docs/en/JAICP_DSL/tags/declarative_tags/event  ><code class=\"language-text\">event</code></a> — reaction to an event occurring in a channel, account or project.</p>\n</br>\n<h4>Common events</h4>\n<table>\n<thead>\n<tr>\n<th><strong>event</strong></th>\n<th>Description</th>\n</tr>\n</thead>\n<tbody>\n<tr>\n<td><code class=\"language-text\">tariffBlocked</code></td>\n<td><a href=\"/1.10.3/docs/en/platform_ux/admin_account\">account blocking</a></td>\n</tr>\n<tr>\n<td><code class=\"language-text\">sessionDataSoftLimitExceeded</code>ᅠᅠᅠᅠᅠᅠ</td>\n<td><a href=\"/1.10.3/docs/en/JS_API/overflow_session_client_data\">the soft limit of saving data to the object <code class=\"language-text\">$session</code> is reached</a></td>\n</tr>\n<tr>\n<td><code class=\"language-text\">clientDataSoftLimitExceeded</code></td>\n<td><a href=\"/1.10.3/docs/en/JS_API/overflow_session_client_data\">the soft limit of saving data to the object <code class=\"language-text\">$client</code> is reached</a></td>\n</tr>\n<tr>\n<td><code class=\"language-text\">sessionDataHardLimitExceeded</code></td>\n<td><a href=\"/1.10.3/docs/en/JS_API/overflow_session_client_data\">the hard limit of saving data in the object <code class=\"language-text\">$session</code> is reached</a></td>\n</tr>\n<tr>\n<td><code class=\"language-text\">clientDataHardLimitExceeded</code></td>\n<td><a href=\"/1.10.3/docs/en/JS_API/overflow_session_client_data\">the hard limit of saving data in the object  <code class=\"language-text\">$client</code> is reached</a></td>\n</tr>\n</tbody>\n</table>\n</br>\n<h4>STS classifier events</h4>\n<table>\n<thead>\n<tr>\n<th><strong>event</strong></th>\n<th>Description</th>\n</tr>\n</thead>\n<tbody>\n<tr>\n<td><code class=\"language-text\">match</code>                      ᅠᅠᅠᅠᅠ</td>\n<td>sent text is detected</td>\n</tr>\n<tr>\n<td><code class=\"language-text\">noMatch</code></td>\n<td>sent text is unrecognized</td>\n</tr>\n<tr>\n<td><code class=\"language-text\">timeLimit</code></td>\n<td>request processing time limit is exceeded</td>\n</tr>\n<tr>\n<td><code class=\"language-text\">lengthLimit</code>ᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ</td>\n<td>limit on the number of characters is exceeded ᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ</td>\n</tr>\n</tbody>\n</table>\n</br>\n<h4>Channels events</h4>\n<p class='warn'><a href=/1.10.3/docs/en/bot_answers/fileEvent  >Learn more about <code class=\"language-text\">fileEvent</code> as a unified event format when sending messages with attached data</a></p>\n<table>\n<thead>\n<tr>\n<th>Channel</th>\n<th><strong>event</strong></th>\n<th>Description</th>\n</tr>\n</thead>\n<tbody>\n<tr>\n<td><strong><a href=\"/1.10.3/docs/en/channels/chatwidget/chatwidget\">Chat widget</a></strong></td>\n<td><code class=\"language-text\">fileEvent</code></td>\n<td>customer sent a file</td>\n</tr>\n<tr>\n<td><strong><a href=\"/1.10.3/docs/en/channels/telegram/telegram\">Telegram</a></strong></td>\n<td><code class=\"language-text\">telegramSendContact</code></td>\n<td>customer sent a contact</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">telegramSendLocation</code></td>\n<td>customer sent a location</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">telegramApiRequestFailed</code></td>\n<td>file failed to upload</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">fileTooBigEvent</code></td>\n<td>sent file size more than 50 Mbytes</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">telegramAnyMessage</code></td>\n<td>could not identify the type of message</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">telegramCallbackQuery</code></td>\n<td>click on the button with <code class=\"language-text\">callback_data</code></td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">fileEvent</code></td>\n<td>customer sent a file</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">telegramAnyRequest</code></td>\n<td>the request did not fall into any other <code class=\"language-text\">event</code></td>\n</tr>\n<tr>\n<td><strong><a href=\"/1.10.3/docs/en/channels/vk/vk\">VK</a></strong></td>\n<td><code class=\"language-text\">fileEvent</code></td>\n<td>customer sent a file</td>\n</tr>\n<tr>\n<td><strong><a href=\"/1.10.3/docs/en/channels/viber/viber\">Viber</a></strong></td>\n<td><code class=\"language-text\">viberSendLocation</code></td>\n<td>customer sent a location</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">fileEvent</code></td>\n<td>customer sent a file</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">fileTooBigEvent</code></td>\n<td>sent file size more than 50 Mbytes</td>\n</tr>\n<tr>\n<td><strong><a href=\"/1.10.3/docs/en/channels/facebook/facebook\">Facebook</a></strong></td>\n<td><code class=\"language-text\">facebookSendLocation</code></td>\n<td>customer sent a location</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">fileEvent</code></td>\n<td>customer sent a file</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">fileTooBigEvent</code></td>\n<td>sent file size more than 50 Mbytes</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">rawRequestEvent</code></td>\n<td>the request did not fall into any other <code class=\"language-text\">event</code>, no text in the message</td>\n</tr>\n<tr>\n<td><strong>WeChat</strong></td>\n<td><code class=\"language-text\">fileEvent</code></td>\n<td>customer sent a file</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">fileTooBigEvent</code></td>\n<td>sent file size more than 50 Mbytes</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">weChatSendLocation</code></td>\n<td>customer sent a location</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">weChatAnyMessage</code></td>\n<td>could not identify the type of message</td>\n</tr>\n<tr>\n<td><strong><a href=\"/1.10.3/docs/en/channels/webim/webim\">Webim</a></strong></td>\n<td><code class=\"language-text\">fileEvent</code></td>\n<td>customer sent a file</td>\n</tr>\n<tr>\n<td><strong><a href=\"/1.10.3/docs/en/channels/microsoft_teams/microsoft_teams\">Microsoft Teams</a></strong></td>\n<td><code class=\"language-text\">fileEvent</code></td>\n<td>customer sent a file</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">fileTooBigEvent</code></td>\n<td>sent file size more than 50 Mbytes</td>\n</tr>\n<tr>\n<td><strong><a href=\"/1.10.3/docs/en/channels/vonage/vonage\">Vonage WhatsApp</a></strong></td>\n<td><code class=\"language-text\">fileEvent</code></td>\n<td>customer sent a file</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">fileTooBigEvent</code></td>\n<td>sent file size more than 50 Mbytes</td>\n</tr>\n<tr>\n<td><strong><a href=\"/1.10.3/docs/en/channels/threads/threads\">edna.chatCenter</a></strong></td>\n<td><code class=\"language-text\">fileEvent</code></td>\n<td><a href=\"/1.10.3/docs/en/channels/threads/script_threads\">customer has sent a message with attached data</a></td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">fileTooBigEvent</code></td>\n<td>sent file size more than 50 Mbytes</td>\n</tr>\n<tr>\n<td><strong><a href=\"/1.10.3/docs/en/channels/iDigital/whatsapp\">i-Digital: WhatsApp</a></strong></td>\n<td><code class=\"language-text\">fileEvent</code></td>\n<td><a href=\"/1.10.3/docs/en/channels/iDigital/whatsapp\">customer has sent a message with attached data</a></td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">fileTooBigEvent</code></td>\n<td>sent file size more than 50 Mbytes</td>\n</tr>\n<tr>\n<td><strong><a href=\"/1.10.3/docs/en/channels/mfms/whatsapp\">MFMS: WhatsApp</a></strong></td>\n<td><code class=\"language-text\">fileEvent</code></td>\n<td>customer has sent a message with attached data</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">locationEvent</code></td>\n<td>customer sent a location</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">fileTooBigEvent</code></td>\n<td>sent file size more than 50 Mbytes</td>\n</tr>\n<tr>\n<td><strong><a href=\"/1.10.3/docs/en/channels/bitrix/bitrix24\">Bitrix24</a></strong></td>\n<td><code class=\"language-text\">ONAPPINSTALL</code></td>\n<td>application installation</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">ONAPPUPDATE</code></td>\n<td>application update</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">ONIMBOTMESSAGEADD</code></td>\n<td>chatbot got a message</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">ONIMBOTMESSAGEUPDATE</code></td>\n<td>chatbot update message</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">ONIMBOTMESSAGEDELETE</code></td>\n<td>chatbot deleted messages</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">ONIMCOMMANDADD</code></td>\n<td>chatbot got the task</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">ONIMJOINCHAT</code></td>\n<td>chatbot has been informed about its inclusion in a chat or personal messages</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">ONIMBOTDELETE</code></td>\n<td>chatbot has been removed</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">CRM_SUCCESS_EVENT</code></td>\n<td>CRM event Bitrix24 has been updated</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">CRM_FAILED_EVENT</code></td>\n<td>CRM event Bitrix24 not updated</td>\n</tr>\n<tr>\n<td><strong><a href=\"/1.10.3/docs/en/telephony/telephony\">Telephony</a></strong></td>\n<td><code class=\"language-text\">speechNotRecognized</code></td>\n<td>customer's request cannot be recognized within 5 seconds or nothing has come up</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">hangup</code></td>\n<td>customer hung up</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">botHangup</code></td>\n<td>conversation is over at the chatbot's request</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">noDtmfAnswerEvent</code></td>\n<td>caller has not entered the DTMF message (tone dialling)</td>\n</tr>\n<tr>\n<td><strong>Operator channels</strong></td>\n<td><code class=\"language-text\">livechatFinished</code></td>\n<td>dialogue with the operator is over</td>\n</tr>\n<tr>\n<td></td>\n<td><code class=\"language-text\">noLivechatOperatorsOnline</code></td>\n<td>no operators online</td>\n</tr>\n</tbody>\n</table>\n<p class='tip'>Note that for the <em>Vonage WhatsApp</em> channel, when <a href=/1.10.3/docs/en/bot_answers/table_replies  >not a text message</a> arrives, <code class=\"language-text\">event</code> with the type name (e.g. <code class=\"language-text\">event: audio</code>) is sent to the script. In this case <code class=\"language-text\">eventData</code> receives all incoming request from <em>Vonage WhatsApp</em>.</p>\n<!--|                        | `messageRead`                | сообщение было прочитано клиентом |-->\n</br>","frontmatter":{"title":"","description":null},"headings":[{"value":"Types of event"}]}},"pageContext":{"slug":"/docs/en/bot_answers/events_table/","previous":{"fields":{"slug":"/docs/en/bot_answers/about_bot_answers/"},"frontmatter":{"title":"","description":null}},"next":{"fields":{"slug":"/docs/en/account_management/plan/"},"frontmatter":{"title":"","description":null}}}},
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